Shipping Policy

EU Shipping & Delivery | BIQU

EU Shipping & Delivery

Free shipping from €49 on eligible orders. Fast delivery from European warehouses.

Free Shipping
From €49
EU Warehouse
CZ & DE Stock
Fast Delivery
2–12 Days
Coverage
25+ Countries

Find Shipping Information

Select your region to view detailed shipping policy:

Central Europe & Nearby EU
Western & Southern Europe
Northern & Non-EU Europe
UK & Selected Islands

Central Europe & Nearby EU

Countries: Germany, Czech Republic, Slovakia, Hungary, Slovenia, Poland, Bulgaria, Austria, Netherlands, Luxembourg, Belgium, Lithuania
2–5 business days
Shipping rates
Weight Shipping fee
0–1 kg €4.90
1–2 kg €7.90
2–10 kg €8.90
10–20 kg €9.90
20+ kg €9.90
Free shipping thresholds
Weight category Free shipping from
Lightweight (≤2 kg) €49
Standard (2–20 kg) €49
Large (20+ kg) €99

Western & Southern Europe

Countries: Croatia, Greece, Monaco, Romania, France, Latvia, Spain, Estonia, Portugal, Italy, Denmark, Finland, Sweden
3–7 business days
Shipping rates
Weight Shipping fee
0–1 kg €7.90
1–2 kg €10.90
2–10 kg €12.90
10–20 kg €13.90
20+ kg €15.90
Free shipping thresholds
Weight category Free shipping from
Lightweight (≤2 kg) €49
Standard (2–20 kg) €69
Large (20+ kg) €149

Northern & Non-EU Europe

Countries: Ireland, Andorra, Liechtenstein, Norway, Switzerland, Vatican City, San Marino
5–10 business days
Shipping rates
Weight Shipping fee
0–1 kg €12.90
1–2 kg €16.90
2–10 kg €15.90
10–20 kg €16.90
20+ kg €17.90
Free shipping thresholds
Weight category Free shipping from
Lightweight (≤2 kg) €99
Standard (2–20 kg) €99
Large (20+ kg) €169

UK & Selected Islands

Countries: Malta, United Kingdom, Cyprus, Iceland, North Macedonia
7–12 business days
Shipping rates
Weight Shipping fee
0–1 kg €19.90
1–2 kg €22.90
2–10 kg €17.90
10–20 kg €19.90
20+ kg €19.90
Free shipping thresholds
Weight category Free shipping from
Lightweight (≤2 kg) €109
Standard (2–20 kg) €129
Large (20+ kg) €189

Free shipping from €49

Thresholds vary by region and product weight. Select your region above for details.

🛒Order placed
⚙️Processing
1–2 days
🚚Shipped
📦Delivered

Order processing & tracking

  • Processing time: 1–2 business days.
  • Orders placed before 12:00 CET prioritized.
  • Tracking number sent by email after shipment (allow 48h for updates).
  • Note: Due to product size or warehouse allocation, your order may be split into multiple packages. Each package will have its own tracking number.

📦 Shipping delays & order fulfillment

We always strive to dispatch your order within the promised processing time. However, in rare cases, delays may occur due to:

  • Stock shortages – Despite our best efforts, some items may sell out faster than expected. If this happens, we will notify you immediately and provide an estimated restock date. You may choose to wait, swap for an alternative, or cancel for a full refund.
  • Force majeure – Events beyond our reasonable control (e.g., natural disasters, strikes, pandemics, customs clearance delays, or sudden carrier capacity issues) may affect shipping times. We will keep you updated as soon as we become aware of any disruption.
  • High demand periods – During sales or new product launches, processing may take a few extra days. We appreciate your patience and will work hard to get your order to you as soon as possible.

If your order is delayed for any reason, please rest assured that we are on your side. You can always contact us at info.eu@biqu.equipment for a real‑time status update, and we will do our best to offer a fair solution (partial refund, free gift, or priority reshipment where applicable).

Thank you for your understanding and support.

Frequently asked questions

Why am I charged shipping?
Shipping fees are based on destination region, weight, and order value.
How is free shipping calculated?
Free shipping thresholds depend on region and product weight. Select your region above for exact numbers.
Do you ship to UK / Switzerland / Norway?
Yes. UK is in "UK & Selected Islands"; Switzerland and Norway are in "Northern & Non-EU Europe".
Will my order be split?
Due to size or warehouse allocation, orders may be shipped in multiple packages. You will receive tracking for each.
What if my order is delayed due to stock shortage or force majeure?
We will notify you promptly. You may choose to wait, exchange for another item, or cancel for a full refund. For unforeseen events like customs delays or carrier issues, we will keep you updated and offer compensation where appropriate.

Need help?

Questions about shipping, delivery, customs or tracking?

info.eu@biqu.equipment