Central Europe & Nearby EU
Countries: Germany, Czech Republic, Slovakia, Hungary, Slovenia, Poland, Bulgaria, Austria, Netherlands, Luxembourg, Belgium, Lithuania
2–5 business days
Shipping rates
| Weight |
Shipping fee |
| 0–1 kg |
€4.90 |
| 1–2 kg |
€7.90 |
| 2–10 kg |
€8.90 |
| 10–20 kg |
€9.90 |
| 20+ kg |
€9.90 |
Free shipping thresholds
| Weight category |
Free shipping from |
| Lightweight (≤2 kg) |
€49 |
| Standard (2–20 kg) |
€49 |
| Large (20+ kg) |
€99 |
Western & Southern Europe
Countries: Croatia, Greece, Monaco, Romania, France, Latvia, Spain, Estonia, Portugal, Italy, Denmark, Finland, Sweden
3–7 business days
Shipping rates
| Weight |
Shipping fee |
| 0–1 kg |
€7.90 |
| 1–2 kg |
€10.90 |
| 2–10 kg |
€12.90 |
| 10–20 kg |
€13.90 |
| 20+ kg |
€15.90 |
Free shipping thresholds
| Weight category |
Free shipping from |
| Lightweight (≤2 kg) |
€49 |
| Standard (2–20 kg) |
€69 |
| Large (20+ kg) |
€149 |
Northern & Non-EU Europe
Countries: Ireland, Andorra, Liechtenstein, Norway, Switzerland, Vatican City, San Marino
5–10 business days
Shipping rates
| Weight |
Shipping fee |
| 0–1 kg |
€12.90 |
| 1–2 kg |
€16.90 |
| 2–10 kg |
€15.90 |
| 10–20 kg |
€16.90 |
| 20+ kg |
€17.90 |
Free shipping thresholds
| Weight category |
Free shipping from |
| Lightweight (≤2 kg) |
€99 |
| Standard (2–20 kg) |
€99 |
| Large (20+ kg) |
€169 |
UK & Selected Islands
Countries: Malta, United Kingdom, Cyprus, Iceland, North Macedonia
7–12 business days
Shipping rates
| Weight |
Shipping fee |
| 0–1 kg |
€19.90 |
| 1–2 kg |
€22.90 |
| 2–10 kg |
€17.90 |
| 10–20 kg |
€19.90 |
| 20+ kg |
€19.90 |
Free shipping thresholds
| Weight category |
Free shipping from |
| Lightweight (≤2 kg) |
€109 |
| Standard (2–20 kg) |
€129 |
| Large (20+ kg) |
€189 |
Free shipping from €49
Thresholds vary by region and product weight. Select your region above for details.
🛒Order placed
→
⚙️Processing
1–2 days
→
🚚Shipped
→
📦Delivered
Order processing & tracking
- Processing time: 1–2 business days.
- Orders placed before 12:00 CET prioritized.
- Tracking number sent by email after shipment (allow 48h for updates).
-
Note: Due to product size or warehouse allocation, your order may be split into multiple packages. Each package will have its own tracking number.
📦 Shipping delays & order fulfillment
We always strive to dispatch your order within the promised processing time. However, in rare cases, delays may occur due to:
-
Stock shortages – Despite our best efforts, some items may sell out faster than expected. If this happens, we will notify you immediately and provide an estimated restock date. You may choose to wait, swap for an alternative, or cancel for a full refund.
-
Force majeure – Events beyond our reasonable control (e.g., natural disasters, strikes, pandemics, customs clearance delays, or sudden carrier capacity issues) may affect shipping times. We will keep you updated as soon as we become aware of any disruption.
-
High demand periods – During sales or new product launches, processing may take a few extra days. We appreciate your patience and will work hard to get your order to you as soon as possible.
If your order is delayed for any reason, please rest assured that we are on your side. You can always contact us at info.eu@biqu.equipment for a real‑time status update, and we will do our best to offer a fair solution (partial refund, free gift, or priority reshipment where applicable).
Thank you for your understanding and support.
Frequently asked questions
Why am I charged shipping?▼
Shipping fees are based on destination region, weight, and order value.
How is free shipping calculated?▼
Free shipping thresholds depend on region and product weight. Select your region above for exact numbers.
Do you ship to UK / Switzerland / Norway?▼
Yes. UK is in "UK & Selected Islands"; Switzerland and Norway are in "Northern & Non-EU Europe".
Will my order be split?▼
Due to size or warehouse allocation, orders may be shipped in multiple packages. You will receive tracking for each.
What if my order is delayed due to stock shortage or force majeure?▼
We will notify you promptly. You may choose to wait, exchange for another item, or cancel for a full refund. For unforeseen events like customs delays or carrier issues, we will keep you updated and offer compensation where appropriate.